The staff ignored my group of three for.a good 10 minutes. I observed the wait staff greeting and taking orders for those who walked in after without waiting to be called on. Not sure why we were seemingly ignored but we continued to order drinks and stay and check.it.out. Not expecting much "service” but I felt this was a little much...no free snacks that every new patron received, could not reorder drinks so we just paid and left. Maybe it was an off day for them IDK...but it was one of my most disappointing experiences in dining in Tianjin.